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Tile Tips

Tips for Installing Tile & Stone

  If you haven’t already noticed, when you use a large tile in a small room, it makes the room appear bigger.  Some people assume the opposite and want to use smaller tiles in smaller rooms.   It’s important that, as a salesperson or an installer, you make your client aware

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Don’t mislead your customers! That only leads to false expectations, which leads to unhappy customers, and could end up being an expensive problem for you! Whether you’re a tile installer, a tile salesperson or working with an interior designer or architect, it’s important that you qualify up front the intended

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You know the old sayings: “measure twice, cut once” or “installation constitutes acceptance” or “better safe than sorry”….. Well, how true they are! Not everyone sees things the same way when it comes to tile installations. Sometimes a consumer has a flawed idea about how an installation will look, but

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If you don’t prepare your client in advance about what they should expect from a tile or stone installation, then when the job is done, they may react as if it is a failure. The best way to avoid these types of false expectations is to educate your clients up

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Make sure that the tile products you sell, specify or install in interior or exterior applications are suitable for the intended use. Tiles in wet applications should be slip-resistant and meet the minimum industry standards.  Beware, however, not to choose tiles that are too abrasive as they will cause maintenance

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When there’s a problem with a tile installation it’s typically the tile installers that are blamed. The product manufacturers will say installation constitutes acceptance. This is the standard response, unless there was a concealed defect that you could not have known about. The architect, designer or homeowner will say “you

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  If you don’t show up on the job you’re not just letting other people down, you’re letting yourself down!  Showing up is a reflection of your self-respect, which is the fuel that makes us feel good about ourselves and successfully drives us through life. If you’re not responsible enough

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  Tile and stone sealers can be very beneficial for making tile, stone and grout more stain resistant, less likely to collect dirt, more resistant to efflorescence, and easier to clean and to keep clean.  But sealers do not make those materials waterproof or stain-proof. When something is spilled on

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Running out of material can be very costly. The “opportunity cost,” or lost potential income, has a negative effect on business. It means taking away time from other jobs in order to go and reorder material. This is lost time and money since the installer will have to make a

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Some natural stones and agglomerate resin tiles are moisture sensitive.  So when thin-set mortar comes into contact with them during installation, water is absorbed into the bottom of the tile from the thin-set and it causes the tile to warp.  The bottom of the tile expands, but the dry top

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