Customized Training

The fastest way to increase sales and profits and limit liability is through education!

The University of Ceramic Tile and Stone (UofCTS) provides training for the ceramic tile and natural stone industries. We are able to customize courses for your company, too!

The Learning Management System (LMS) we use is versatile, cutting edge technology.  Customized courses can be created for companies that want to promote their own products, services and brands.  These tailored courses can be used to train staff, outside reps and customers. Studies have shown that training your customers leads to more customer loyalty and increased sales! Our professional staff will work with you to develop courses on whatever subjects you need.

Whether training takes place online or in the classroom, the LMS can schedule, control and keep track of employees’ training history.  It will automatically notify students of scheduled classes. The LMS provides testing, surveys, and discussion groups.  There are many management tools and reports that make it easy to organize your training department.

Course selection samples:

  • Ceramic tile training
  • Natural stone training
  • Installation methods for ceramic tile and stone
  • Sales techniques
  • Showroom sales
  • Architectural sales
  • Marketing ceramic tile and stone products
  • Inspector training
  • New hire topics: prospective employee screening; telephone skills; safety programs; company policies and procedures
  • Conflict resolution

Here are some of the products and materials for which we provide training:*

Glass tile
Engineered stone
Cultured stone
Epoxy grouting
Thin-set mortar
and more….

*If you don’t see it on the list, just ask us!

We provide installation training for the following types of applications:*

Tile and stone showers and bathtubs
Tile and stone shower pans
Tile and stone swimming pools
Tile and stone spas
Glass tile installation
Tile and stone exterior veneers
Tile and stone exterior decks
Tile and stone steam rooms
Tile and stone floors
Tile and stone walls
Tile and stone domes
Tile and stone fountains
Tile and stone balconies and terraces

*If you don’t see it on the list, just ask us!